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Customer Support

The Department of Water and Power (DWP) is committed to providing exceptional customer support to ensure that residents and businesses receive the assistance they need for their water and electricity services. DWP offers a range of support options to address customer inquiries, concerns, and service requests.

Support Channels​

  • Phone Support: Customers can reach DWP's customer service hotline for immediate assistance with billing inquiries, service issues, and general questions.
  • Online Support: DWP provides an online portal where customers can manage their accounts, pay bills, and submit service requests.
  • Email Support: Customers can contact DWP via email for non-urgent inquiries and support requests.