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Services

The Department of Water and Power (DWP) offers a range of essential services to ensure the efficient delivery of water and electricity to the community. These services are designed to meet the needs of residents, businesses, and industries while promoting sustainability and reliability.

Water Services​

DWP provides comprehensive water services, including:

  • Water Supply: Ensuring a consistent and safe water supply for residential and commercial use.
  • Water Quality Monitoring: Regular testing and monitoring to maintain high water quality standards.
  • Leak Detection and Repair: Proactive measures to identify and repair leaks in the water distribution system.
  • Water Conservation Programs: Initiatives to promote water-saving practices among customers.
  • Customer Support: Assistance with water-related inquiries, billing, and service requests.

Electricity Services​

DWP delivers reliable electricity services, which include:

  • Electricity Distribution: Efficient distribution of electricity to homes and businesses.
  • Renewable Energy Programs: Initiatives to promote the use of renewable energy sources, such as solar and wind.
  • Energy Efficiency Programs: Programs designed to help customers reduce energy consumption and lower bills.
  • Outage Management: 24/7 support for reporting and managing power outages.
  • Customer Support: Assistance with electricity-related inquiries, billing, and service requests.

Sustainability Initiatives​

DWP is committed to sustainability through various initiatives, including:

  • Renewable Energy Integration: Increasing the share of renewable energy in the utility's energy mix.
  • Energy Efficiency Programs: Offering incentives and resources to help customers improve energy efficiency in their homes and businesses.
  • Water Conservation Efforts: Implementing programs to reduce water usage and promote sustainable water practices.
  • Community Engagement: Engaging with the community to raise awareness about sustainability and conservation efforts.
  • Environmental Stewardship: Committing to practices that protect natural resources and promote environmental health.
  • Infrastructure Development: Investing in modernizing utility infrastructure to support sustainable practices and improve service delivery.
  • Emergency Preparedness: Ensuring readiness for emergencies related to water and electricity services, including natural disasters and system failures.